Info & Privacy
Hydroswiss takes privacy and confidentiality very seriously. We comply with the Data Protection Act 1998 and related legislation. This policy explains how we use information about those who visit our web-site or provide us with information about a potential claim.
By visiting our website and submitting information to us, you consent to our using your information in accordance with this policy. If you are a client of the firm, we may use information about you in different ways. Further information about this is available on request.
Some information about website users is collected automatically and this may be used by us to monitor and analyse how our site is used by visitors. The process does not, however, identify any individual person using the site. We do not collect cookies.
Your personal information
We invite you to provide personal information by filling in our claim forms or by email. We will not retain your personal details and only use them in accordance with your request.
Disclosure to third parties
We will not disclose information on your claim to anyone without your prior approval, unless we are legally required to do so, or in the event of the sale of the business and/or assets of Hydroswiss
Accessing and updating information
You have the right to access information we hold about you. Please email Hydroswiss : [email protected] if you wish to make an access request, if you would like to update or amend the information we hold about you or if you have any other queries about this policy.
Information is transmitted over a secure link, using 128 bit encryption. Our security measures include the use of intrusion detection systems. The internet is not a secure medium. Therefore, although we have endeavoured to protect the security of the information we collect and process, we cannot ensure the security of data transmitted to or from our website via the internet. Any transmission is at your own risk (including the sending or receiving of email messages). Where you are provided with any confidential information (including a user ID or password), you must not disclose such information to any third party.
This website and your use of it is governed by the laws of Switzerland and Wales. In accessing this website you agree that any dispute about its use will be determined only by the courts of Switzerland and Wales. Please note that this policy does not create any contractual or other legal rights.
We may change this policy at any time by updating this page, and therefore recommend you check this page from time to time to ensure you are referring to the current policy. Your continued use of our website, following the posting of any changes, indicates your acceptance of such changes. This policy is effective from 01/06/2017.
Hydroswiss takes your privacy and confidentiality very seriously.
A cookie is a small file of letters and numbers which we put on your computer whilst you are browsing. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a better experience during your visit and also allows us to improve our site. The cookies that we use are ‘analytical’ cookies. They allow us to recognise and count the number of visitors and see how visitors interact with the site. This enables us to ensure that users are finding the information that they are looking for more effectively.
Please be aware that restricting cookies may impact on the functionality of the site and also your user experience.
Our Cookie Use
The Hydroswiss website sets no long-term cookies. The Hydroswiss website makes use of session cookies which as soon as the browser closes are removed. These are in use on the enquiry forms and to support any user authenticated areas such as the Closed Forums when used.
If you do have any problems or require further information, you can notify us of this by contacting Hydroswiss : [email protected]
Cookies set by Third Party sites
To support our site and the information we are posting, we sometimes embed photos and video content from websites such as YouTube and Flickr. As a result, when you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. Hydroswiss does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.